Tuesday, December 23, 2008

Soo Proud!

I'm just so proud, of my husband and my brother!

David and Ryan have been working very hard for several years to build their company, ProComputer Solutions, into a successful technology and network services company. They currently serve many businesses across the KC Metro area. Last week, David presented a huge proposal to a terrific new client who plans to begin using PCSi Managed Services right after the first of the year. The new client requested references and David forwarded the request to several current customers who are similar in size and technology needs. What followed absolutely blew us away! They all gave positively glowing reviews. But this one stood out above all the rest... I think David and Ryan should hire this client to write all their marketing and advertising copy from now on!

This is what she had to say:

Christy

We are very happy to provide a reference for Pro Computer Solutions and in particular, David Downs and his partner Ryan Witt and staff Brian McCorkendale. David is great to work with - explains the technology side of the tools in the language that we all can easily understand, works great with our staff one/one when it is needed to resolve problems. We have 100+ workstations, multiple servers and 5 office locations that Pro Computer Solutions provides services for. We utilize their remote services for the most part which has made a significant positive impact on the timely response to our IT needs. The call-in service help line always has a person to take your call and the web based Help line is easy to use by all staff when a problem needs to be reported.

Pro Computer Solutions stepped in when our prior contractor was leaving about 4 years ago and the transition was as seamless as possible for our staff and business functions. They provide the 24/7 monitoring of our systems and are great to help us in problem solving our network needs in a creative and functional means based upon our limited resources as a not-for-profit organization. We probably challenge them at times more than they would like but they always come up with an idea to address the need we have. We can't say enough about their services to really show you how much we appreciate their willingness to work with us and be innovative in their thinking to keep our systems up and running.

We think you would find that Pro Computer Solutions is a good company to work with.
Janice Brooke

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